Atlas Homewares warrantees for the lifetime of the original consumer purchaser.
The Atlas Limited Lifetime Warranty is a statement of confidence to our customers to the reliability of Atlas Homewares products, which are designed and manufactured to the highest standards in quality, style, appearance and durability. This warranty reflects a tradition of excellence and a commitment to superior manufacturing, innovative design and craftsmanship dedicated to you, our customer. This warranty is our pledge to you that we will proudly stand behind our products for as long as you own it.
What is Covered? This warranty covers any defects in material and craftsmanship, provided that the consumer purchased the products from an authorized distributor of Atlas Homewares or directly on our website. Atlas Homewares cannot guarantee the quality or condition of products from distributors who do not agree to meet our high standards, and therefore, no warranty is provided for products from unauthorized sellers.
How Long Does the Coverage Last? This warranty lasts for the lifetime of the original consumer purchaser as long as you own your Atlas Homewares product. Coverage terminates if you sell or otherwise transfer your Atlas Homewares product.
What Will Atlas Homewares Do? At Atlas Homewares' option, Atlas Homewares will repair or replace the defective product, or reimburse current purchase price of the defective product.
What Does This Warranty Not Cover? This warranty does not apply to any Atlas Homewares product which has been subject to misuse, improper installation, accident, natural disaster, corrosive air, outdoor use, or has been altered. Products may experience changes in appearance due to normal wear and tear. Normal wear and tear is not a defect and is not covered by this warranty. This warranty does not cover any damages or expenses caused by any defective product.
How Do You Get Service? In order to be eligible for service under this warranty you MUST:
- Contact Atlas Homewares by calling us at 800-799-6755 specifying the defect and requesting instructions on how to proceed; You may also email us at CustomerService@AtlasHomewares.com detailing and providing pictures of the product defect.
- Allow Atlas Homewares to inspect the product at a reasonable time and at a reasonable location; and
- Return the product to Atlas Homewares within thirty (30) days after being instructed to do so by Atlas Homewares, along with a description of the defect and documentation of being the original consumer purchaser.
Your Rights under State and Other Law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States, province to province in Canada.
1310 Cypress Ave
Los Angeles, CA 90065